Terms and conditions

1. Legal Status

1.1 License Number. Godz Casino operates under master license number 365/JAZ-GLH-2024-001 issued within the Curaçao eGaming framework.

1.2 Issuing Authority. The license is issued under the supervisory framework of Curaçao eGaming (Government of Curaçao), which oversees remote gaming operators’ compliance with anti-fraud and player-fund segregation policies.

1.3 Jurisdiction. Godz Casino is licensed in Curaçao, Kingdom of the Netherlands, a remote iGaming jurisdiction supporting multi-currency, multi-market operations.

1.4 Allowed to Operate in Spain. Godz Casino accepts players resident in Spain under its Curaçao offshore license and operates on a cross-border basis without a domestic Dirección General de Ordenación del Juego (DGOJ) license.

2. Registration and Login Process

2.1 Step‑by‑Step Process. To register an account users must: (a) visit the Godz Casino website and select “Sign Up”; (b) provide an email address, create a password, select preferred currency (EUR), and confirm they are at least 18 years old; (c) provide full name, date of birth, Spanish address, and mobile number; (d) confirm email via a verification link which activates basic account access; and (e) set optional security features such as two‑factor authentication (2FA) via SMS or an authenticator app.

2.2 Account Activation. Email verification activates basic access immediately upon clicking the confirmation link. Full account functionality, including withdrawals, may require additional verification under the KYC provisions below.

2.3 Account Security. Account holders are responsible for maintaining the confidentiality of their login credentials and any 2FA methods. Users must notify Godz Casino of any unauthorized use of their account. Godz Casino may suspend or restrict access where account security is suspected to be compromised.

2.4 KYC/ID Verification Requirement. Know Your Customer (KYC) verification is mandatory prior to the first withdrawal and may be required at specific cumulative deposit thresholds. Required documents include a valid photo ID (passport, DNI, or NIE), proof of address (utility bill or bank statement), and, where applicable, proof of payment method. Godz Casino may request additional documentation to comply with anti‑money laundering (AML) and responsible gambling obligations.

2.5 Time to Activate Account and Verification Times. Email activation is typically immediate. Godz Casino aims to complete full KYC reviews within 24 hours where documents are clear and promptly submitted; actual times may vary.

2.6 Terms of Registration. Minimum age for registration is 18 years. Only one account per person, household, IP address, and device is permitted. Registration from restricted jurisdictions, as defined in Godz Casino’s Terms, is prohibited. Players must confirm they are legally permitted to gamble under local law.

3. Games and Software Providers

3.1 Top Games. Godz Casino’s game offering includes popular slot titles such as “Book of Dead” (Play’n GO), “Starburst” (NetEnt), “Gonzo’s Quest Megaways” (Red Tiger), “Sweet Bonanza” (Pragmatic Play), and crash‑style games such as “Aviator”.

3.2 Software Providers. The platform aggregates content from multiple providers, including Pragmatic Play, NetEnt, Play’n GO, Evolution, Red Tiger, Yggdrasil, and Relax Gaming. Many providers maintain independent certifications and regulatory oversight.

3.3 Total Game Count. The total game catalogue is approximately 2,000–3,000 titles and may vary over time as providers add or remove games.

3.4 Game Categories. Games available include slots (classic, video, Megaways), table games (blackjack, roulette, baccarat, poker variants), live dealer tables, jackpot titles, crash games, and instant‑win options. Contribution to bonus wagering and eligibility may vary by game type.

3.5 Game Availability. Game availability may differ by jurisdiction and is subject to change. Godz Casino does not guarantee permanent availability of any specific title.

4. Bonuses and Promotions

4.1 Welcome Bonus. Godz Casino may offer a welcome package to Spain‑facing players such as a 100% match up to €500 plus 100 free spins (credited as 20 spins per day over five days) on a featured slot. Alternative tiers (for example, 100% up to €300 plus 50 free spins) may be offered for localized markets.

4.2 Activation of Welcome Bonus. Players must opt in at registration or on the cashier page, enter any applicable promo code (for example, “GODZ100” where required), and make a qualifying deposit (typically minimum €20). Bonus funds and/or free spins are credited upon successful eligible deposit.

4.3 Wagering Requirements. Welcome bonus funds typically carry a wagering requirement of approximately 35x on the bonus amount (or bonus plus deposit where specified). Free spin winnings typically carry a wagering requirement of approximately 30x. Slot games commonly contribute 100% toward wagering; table, live, and certain other games contribute at reduced rates or are excluded. Maximum bet limits while wagering on bonus funds are enforced (commonly €5 per spin/round).

4.4 Time Limits. Wagering must be completed within specified periods (typically 7–14 days from activation). Free spins batches must generally be used within 24 hours of credit. Unused bonus funds or spins expire after the stated period.

4.5 Recurring Promotions. Godz Casino may run recurring promotions such as weekly reloads, slot tournaments, cashback offers, and free‑spin campaigns. Promotions require opt‑in where specified and are subject to individual promotional terms.

4.6 Cashback Offers. Cashback for eligible players or VIP members may be offered (for example, 5–10% weekly on net losses) and may be credited as bonus funds with reduced wagering requirements (for example, 10x) or as real money at higher VIP tiers. Cashback calculations and crediting schedules are set out in the applicable promotional terms.

4.7 Reload Bonuses. Reload promotions may include midweek or weekend deposit bonuses (for example, 40% up to €150 or 50% up to €200) and may include free spins. Minimum deposit thresholds and promo codes may apply.

4.8 Free Spins. Free spins are awarded under specific promotions and are valid only on designated slot titles. Each free spin has a fixed monetary value (commonly €0.10–€0.20). Winnings from free spins carry wagering requirements (commonly 25–30x) and are subject to game restrictions.

4.9 General Bonus Terms and Conditions. Only one welcome package per player/household is permitted. Bonus abuse (including multi‑accounting, collusion, or arbitrage) is prohibited and may result in forfeiture of bonuses and winnings. Deposits via certain payment methods may be ineligible for bonuses. Godz Casino may require additional KYC or source‑of‑fund checks before approving withdrawals related to bonus play. Godz Casino reserves the right to amend or withdraw promotions at any time.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards. Godz Casino operates a tiered VIP/loyalty program such as Bronze, Silver, Gold, Platinum, and Diamond. Benefits may include higher withdrawal limits, personal account management, exclusive tournaments, birthday bonuses, and increased cashback percentages.

5.2 Qualification. Players earn comp points through real‑money wagering (for example, 1 point per €10 bet on slots; 1 point per €25 bet on table games). Reaching defined point thresholds results in automatic tier upgrades. Invitations to top tiers may be issued at Godz Casino’s discretion based on activity and deposit history.

5.3 Loyalty Program Description. Accrued comp points are convertible into bonus funds or free spins at predefined rates (for example, 100 points = €1 bonus), with conversion terms improving at higher tiers. Points may expire after a specified validity period (commonly 12 months).

5.4 Loyalty Program Rules. Only real‑money bets earn comp points. Abuse of the loyalty scheme (including low‑risk wagering to farm points) may result in forfeiture of points and benefits. Converted loyalty bonuses carry wagering requirements (for example, 20x) and cannot be combined with other active bonuses unless expressly permitted.

6. Payment Methods and Banking Terms

6.1 Deposit Methods. Accepted deposit methods for Spain include Visa and Mastercard, bank transfer, e‑wallets such as Skrill and Neteller, and cryptocurrencies such as Bitcoin, Ethereum, and USDT. Minimum deposit amounts are typically €10–€20. Maximum transaction limits are subject to method and account status (commonly €2,000–€5,000 per transaction). Deposits are generally processed instantly. Godz Casino does not typically charge internal deposit fees; external fees from banks or payment providers may apply.

6.2 Withdrawal Methods. Withdrawals may be requested via bank transfer, card payout where supported, e‑wallets, and selected cryptocurrencies. Minimum withdrawal amounts are commonly €20–€30. Default weekly or daily maximums may apply (for example, €5,000–€10,000) and can vary by VIP tier. E‑wallet and crypto withdrawals may be processed within 24 hours after approval; card and bank transfers typically require 2–5 business days. Godz Casino may apply internal processing times and AML checks prior to releasing funds.

6.3 Payment Processing and Verification. Withdrawals are processed to the original payment method where possible and subject to KYC and source‑of‑fund verification. Godz Casino may split large withdrawals into installments, suspend withdrawals pending investigation, or require additional documentation in accordance with AML obligations.

6.4 Fees. Godz Casino does not generally charge fees for deposits or withdrawals, but third‑party fees from financial institutions or payment processors may apply. Any fees applied by Godz Casino will be disclosed in the cashier or promotional terms.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions). Bonuses are subject to wagering requirements, maximum bet limits during wagering (commonly €5 per bet/spin), and game contribution rules. Certain high‑variance slots, progressive jackpots, and specific table games may be excluded or contribute at reduced percentages. Attempts to circumvent wagering through low‑risk strategies may void bonuses and winnings.

7.2 Deposit Limits. Players can set personal deposit limits (daily, weekly, monthly) via the Responsible Gaming section. Godz Casino may impose internal limits based on risk assessments and may request proof of source of funds where deposits appear disproportionate to a player’s profile.

7.3 Withdrawal Limits. Default withdrawal limits apply and may be increased with account verification or VIP status. Godz Casino reserves the right to withhold, limit, or stagger payouts for large wins in accordance with the Terms and AML procedures.

7.4 Account Restrictions and Termination. Godz Casino may restrict, suspend, or close accounts where there is reasonable suspicion of fraud, money laundering, multiple account creation, chargebacks, or breach of Terms. Inactive accounts may be subject to dormancy procedures after prolonged inactivity. Self‑excluded accounts are blocked from logging in and depositing during the exclusion period. Godz Casino reserves the right to reclaim funds or void wagers where irregular activity is detected.

7.5 Dispute Resolution and Governing Law. Disputes arising from these Terms will be governed by the law applicable to Godz Casino’s operations as set out in the licence framework. Players agree to Godz Casino’s dispute procedures and any applicable jurisdictional provisions contained in the full Terms.

7.6 Amendments. Godz Casino may amend these Terms and any promotional terms at its discretion. Material changes will be communicated via the website or account notifications in accordance with the Terms.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android). Godz Casino provides a mobile‑responsive web platform compatible with modern iOS and Android browsers and may offer a dedicated Android APK and an iOS app via the relevant app store. Mobile apps provide streamlined access, push notifications, and biometric login where supported.

8.2 Mobile Browser Optimization. The website uses responsive design compatible with mobile Safari and Chrome. Games run in HTML5 and do not require additional plugins.

8.3 User Experience and Speed on Mobile. The mobile interface supports light and dark modes, quick access to cashier and promotions, and is optimized for performance on 4G/5G networks. Loading times depend on network conditions and device performance.

8.4 Process of Registration on Mobile. Registration on mobile follows the same steps as desktop: selecting “Join Now”, providing email, password, currency, and personal details, followed by email verification and optional SMS 2FA. All registration steps can be completed via a mobile device.

9. Security and Fair Play

9.1 SSL & Encryption Standards. Godz Casino employs industry standard encryption (256‑bit SSL/TLS) provided by recognized certificate authorities to protect data transmitted between users and the platform.

9.2 RNG & Game Fairness. RNG‑based games are supplied by certified providers whose RNGs are independently tested and audited by recognized laboratories such as eCOGRA or iTech Labs. Live dealer services are provided by regulated studios and subject to provider and regulator audits.

9.3 Customer Support (Channels, Response Time). Customer support is available via live chat, email, and an integrated contact form. Live chat aims to respond promptly (typically under one minute), and email responses are generally targeted within a few hours, subject to operational conditions.

9.4 Support Availability (Hours, Languages). Support is intended to be available 24/7 via live chat and email, with agents providing assistance in English and in Spanish to serve players in Spain. Availability may vary during exceptional circumstances.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time‑Outs, Self‑Exclusion). Godz Casino provides responsible gambling tools including configurable deposit, loss, and wagering limits (daily, weekly, monthly), time‑out options (24 hours to 7 days), reality checks showing session length and outcomes, and self‑exclusion options that may be temporary or permanent.

10.2 Links to Support Organizations. Godz Casino provides links and references to recognised problem‑gambling support bodies and national help frameworks relevant to Spanish players. Players exhibiting signs of problematic gambling are encouraged to utilise available tools and support resources.

10.3 Intervention and Monitoring. Godz Casino may proactively monitor player activity and intervene where there are indicators of problem gambling, including communication of support options, implementation of limits, or temporary account restrictions.

11. Advantages and Disadvantages

11.1 Pros. Godz Casino offers a large multi‑provider game library, EUR‑denominated bonuses and recurring promotions, support for traditional banking and cryptocurrencies, mobile access, and standard security measures including SSL and audited game providers.

11.2 Cons. Godz Casino operates under an offshore Curaçao license rather than a domestic Spanish DGOJ license, which may afford different legal protections compared with locally regulated operators. Withdrawal limits and processing times may apply, and promotional offers are subject to wagering, maximum bet, and other restrictions.

12. General Casino Information

12.1 Year Founded. Godz Casino is a relatively recent online brand established in the mid‑2020s.

12.2 Operator/Parent Company. Godz Casino is operated by a Curaçao‑registered entity responsible for license management, platform operations, and contractual arrangements with payment and software providers.

12.3 Supported Languages. The platform supports multiple languages, including English and Spanish, with additional European languages available as applicable.

12.4 Accepted Countries. Godz Casino accepts players from many countries in Europe, Latin America, and other regions where cross‑border online gambling is permitted. Acceptance is subject to local law and the Terms.

12.5 Restricted Countries. Certain jurisdictions are excluded from registration and play, including specified regions such as the United States (or particular U.S. states), the United Kingdom, and other territories as listed in the full Terms and Conditions.

12.6 Short Brand Description. Godz Casino is a Curaçao‑licensed online casino offering a multi‑provider games catalogue, EUR‑focused bonuses, mobile‑friendly access, support for Spanish players, and a suite of security and responsible‑gaming features consistent with contemporary international online gaming platforms.